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Nowadays, affected by the outbreak of the coronavirus disease (COVID-19), most of us are required to stay at home. We can only choose to work remotely from home or participate in distance learning.

If you encounter the black screen when having a video conference on your laptop, and the sound is normal, it's most likely that something goes wrong with your discrete graphics.
But the premise is that your graphics drivers are normal. It means that you can see both graphics cards in Device Manager.

You can run the DirectX Diagnostic Tool and get to the Display tab to see whether the device name shows your integrated graphics or discrete graphics. If only the integrated graphics card is displayed, that means we are thinking the right thing.

In this case, disabling the discrete graphics in Device Manager can help you get rid of the black screen issue.

Please note that this method only applies to laptops. :D

If you have the same problem and can't solve it by yourself, feel free to reply with your screenshot of Driver Talent, DirectX Diagnostic Tool and Device Manager(with Display adapters expanded). We'll try our best to help you.  ;)
Driver Talent notices failure of game components repair---how to fix

You can ignore the failure of the game components installing. Some components are necessary for the computers of the gaming players, and they won't affect your daily computing if you don't play such games. But if you receive the notice when gaming, you can ask for help via ;)
Driver Talent / Fix Network only available with Ethernet but Wi-Fi
« Last post by Forum Administrator on November 10, 2017, 05:49:40 AM »
Network issues are the most irritating computer problems. One of the network hitch some users encounter is that the Ethernet is available on their laptop except for the wireless network. It's not convenient for those who are used to working on-the-go. Such network connection issue, mostly, is related to the network driver. And two tricks for such problem:

Way 1. Use Driver Talent for Network Card
You can connect to the Ethernet and download Driver Talent for Network Card, which is designed to fix Wi-Fi driver problems. Launch the software and click the "Scan". It will scan your wireless network driver and reinstall it offline.

Way 2. Repair Wi-Fi Driver with Driver Talent Pro
Also, connect to the Ethernet and install Driver Talent Pro. You need to download the wireless network driver with this edition of Driver Talent in advanced if you want to install the driver offline.

By the way, the two methods also work on PC/desktop with wireless network card if it runs into such issue.
Some may come across slow driver download speed or 0b/s during the downloading while using Driver Talent version to download drivers like network driver, graphics driver, sound card driver, etc.

The quick solution to get the driver updates with a high speed is to the last Driver Talent version: if you encounter the slow download issue with the v6.5.58.168.

If there is still problem exist please contact our tech support team.
Driver Talent / Find Drivers for Unknown Devices
« Last post by Forum Administrator on November 09, 2017, 09:12:44 AM »
Sometime you may found your PC can not recognize your USB devices like wireless adapter, mobile phone, mobile hard disk drive, etc.
We recommend you use Driver Talent to fix these issues automatically, scan and repair just for one click!
Also there is a likelihood that the problem can not be solved automatically, then you should follow the steps here:
1. Go to Device Manager, find unknown devices and other non-functioning devices under
2. Right click the unknown device-choose properties-details-device description-hardware ids.
3. Copy the first ID that shows on "Hardware Ids", search with the ID and you will know the actually name of this device.
4. Now you can go to Driver Talent official for drivers to search for the driver to download and install.
  ;) ;)
Driver Talent / My Driver Talent Reported "Failed" when Fix Drivers
« Last post by Forum Administrator on October 26, 2017, 07:22:28 AM »
Feedback from users:
"I bought this product to resolve windows 10 display driver issues but this product failed on several attempts".

This problem might happened in some case. You can try other drivers in the drop-down menu and it should help.

If that didn't work, Please read the following steps and send log to our support team:
1. Create a folder named "log" inside the "Driver Talent" installation folder.
2. Activating Driver Talent and start scanning.
3. Log will be recorded, send us the log folder and our technician team will find the best solution for you.
Display/Graphics/Video Card / Re: NVIDIA or AMD?
« Last post by JaneIsabellez on September 29, 2017, 03:15:43 AM »
What are the differences between the two?
Driver Talent / Can't Install Drivers without Buying It
« Last post by Forum Administrator on May 27, 2017, 08:15:29 AM »
Some users complained that Driver Talent Free could not install drivers automatically. Here I explain it as below:
Driver Talent Free could scan driver issues and download drivers to your computer but not install the drivers automatically. You can install the downloaded drivers manually or upgrade to Pro. We do this just because our team needs to live and our website and program needs to maintain. Thank you for your understanding.
Driver Talent for Network Card / dni_dne is not installed
« Last post by Forum Administrator on May 27, 2017, 08:02:06 AM »
The "dni_dne not installed" issue is caused by incompatible VPN software installed on your computer especially after updating to Windows 10.
Follow the steps below to resolve this problem:
1. Open command box: Press Windows Key and "X" key at the same time.
2. Input "reg delete HKCR\CLSID\{988248f3-a1ad-49bf-9170-676cbbc36ba3} /va /fnetcfg -v -u dni_dne" and press enter.

And also, it is recommended to uninstall the VPN software.
If your network driver is not working, try Driver Talent for Network Card which will download and install network drivers without internet connection.
Download link: Driver Talent for Network Card
Driver Talent / My Driver Talent Reported Code "Used Up" Error!
« Last post by Forum Administrator on May 27, 2017, 07:57:32 AM »
Feedback from users:
"I reformatted my computer and now my code don't work. It reported code used up when I try to activate Driver Talent Pro. I use the code on the same computer."

The code for Driver Talent is designed to associate with specific computers. Take the code for 1 PC as the example, it can be associated with only 1 machine. So if you use this code on another machine, this error will appear.

This error also happens even if you use this code on only one PC, just as the example in the above. It happens mostly because you have multiple disks on your computer. In this case, please contact our support team for help.
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